FAQs

  • If you are interested in working together, we offer a free 15-minute consultation to get to know each other and see if this might be the right fit. Following the consultation call, we can schedule an intake appointment. We will send you paperwork through the online portal once you have your first appointment booked.

  • Currently, we offer in-person and online individual therapy for teens, young adults, adults, and families.

    Pending interest, we have the capacity to offer online groups (most likely DBT or DBT graduate groups).

    Professional consultation or supervision services are available upon request.

  • We offer services in person in Union Square, NYC or online for clients located in NY or NJ.

    We can determine together which would be most appropriate for you.

  • Yes, Dr. Franko is licensed in both NY and NJ. We offer telehealth services for clients located in NJ.

  • Please contact us directly regarding fees for services.

  • Dr. Franko is an out-of-network provider and does not accept insurance. Please check with your insurance if you have behavioral health included in your plan. We will provide a monthly superbill to submit to your insurance company for reimbursement.

  • Tabii ki! Aslen İzmir’liyim ve 2018 yılında doktora için Amerika’ya taşındım. Ana dilim Türkçe ve iki dil arasında rahatlıkla gidip gelebiliyorum. 

    Bilindik gelenekleri geride bırakmanın, yeni normlara uyum sağlamanın ve aidiyet duygusunu bulmanın zorluklarını anlıyorum. Göçmenlikle ilgili konularda destek almak için ulaşabilirsiniz. 

  • You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.

    Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.
     

    • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.

    • You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.

    • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

    • Make sure to save a copy or picture of your Good Faith Estimate.


    For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.